We are thrilled to introduce the LimeChat integration in Netcore's CE dashboard!

This feature enables you to enhance customer engagement using LimeChat WhatsApp flows triggered by event-driven data from Netcore CE. With this integration, you can send highly contextual and interactive messages via WhatsApp for personalized marketing, leveraging real-time event data.

How It Works

1. Activate LimeChat Integration – Go to the Integrations page and activate LimeChat.
2. Enable LimeChat Journey Node – Once active, the LimeChat node will appear in your journeys.
3. Export Data – Send event (activity), segment, or list data to LimeChat to build WhatsApp workflows on LimeChat.

Key Benefits

• Interactive Campaigns: Create two-way WhatsApp flows on LimeChat to drive customer engagement, boost retention, and improve conversion rates.
• In-App Checkout: Facilitate consultative selling and allow customers to complete purchases directly via WhatsApp.
• Event-Driven Messaging: Sync user activity from Netcore to LimeChat for contextual communication. Example: Recover abandoned carts with targeted WhatsApp messages.

Important Notes

• Event Export: Unlike other messaging apps (Zalo or Viber) in Netcore CE, WhatsApp messages are not sent directly via Netcore. Instead, events are exported to LimeChat, where WhatsApp flows are configured.
• Channel Events: WhatsApp sent, delivered, opened, and clicked events from LimeChat will not be tracked or reported in Netcore CE. Users can access WhatsApp reports directly in LimeChat.
• Segment/List Export: When exporting a segment or list, an event is created for each user in the audience. The event name will match the list/segment name.

This integration enhances WhatsApp marketing, automation, and support—giving you more flexibility in engaging customers on their preferred channel.

Documentation Links

https://cedocs.netcorecloud.com/docs/limechathttps://cedocs.netcorecloud.com/docs/integrate-netcore-in-limechat