In Review
Show Total Count of Attributes on the CE Panel
Currently, users can view the list of attributes added to the CE panel, but there is no option to see the total count of these attributes. We need a feature that displays the total number of attributes in the panel, making it easier for users to quickly understand the attribute set at a glance. Benefit: Provides a clear overview of all attributes without manually counting. Improves usability and efficiency for users managing multiple attributes.
Feature Request
7 months ago
User Management
In Review
Show Total Count of Attributes on the CE Panel
Currently, users can view the list of attributes added to the CE panel, but there is no option to see the total count of these attributes. We need a feature that displays the total number of attributes in the panel, making it easier for users to quickly understand the attribute set at a glance. Benefit: Provides a clear overview of all attributes without manually counting. Improves usability and efficiency for users managing multiple attributes.
Feature Request
7 months ago
User Management
In Review
Re: Preferred Channel Enablement Successful
Yes happy to share updated copy as well with you along with jira to take this up task
Feature Request
7 months ago
In Review
Re: Preferred Channel Enablement Successful
Yes happy to share updated copy as well with you along with jira to take this up task
Feature Request
7 months ago
Unique Conversion in Journey Summary & Detailed Report
Unique conversion for Journey Summary & Detailed Report is missing. This is present for Campaign summary report. Need the same for Journey as well.
Feature Request
about 1 year ago
Journey
Unique Conversion in Journey Summary & Detailed Report
Unique conversion for Journey Summary & Detailed Report is missing. This is present for Campaign summary report. Need the same for Journey as well.
Feature Request
about 1 year ago
Journey
In Review
Fwd: Ticket ID-5001639 - Scheduled Reports Expiry Alert Not Triggered β SpiceMoney
Enhancement request for scheduled reports expiry alerts: Currently, there are no email alerts configured for scheduled reports - the system only updates the status on the UI. Request: Implement proactive notifications when a report is about to expire or has expired, allowing clients to take action in advance. Benefits: - Reduce manual follow-ups - Improve overall client experience - Prevent missed report renewals Issue reported for client SpiceMoney (panel: spicemoneysmart) whose scheduled reports expired on 12th January without any notification alerts being triggered. This enhancement would ensure clients are automatically notified before their scheduled reports expire, eliminating the need for manual tracking. Original sender: DEEPESH LAKHERA ([email protected]) Ticket ID: 5001639
Feature Request
4 months ago
In Review
Fwd: Ticket ID-5001639 - Scheduled Reports Expiry Alert Not Triggered β SpiceMoney
Enhancement request for scheduled reports expiry alerts: Currently, there are no email alerts configured for scheduled reports - the system only updates the status on the UI. Request: Implement proactive notifications when a report is about to expire or has expired, allowing clients to take action in advance. Benefits: - Reduce manual follow-ups - Improve overall client experience - Prevent missed report renewals Issue reported for client SpiceMoney (panel: spicemoneysmart) whose scheduled reports expired on 12th January without any notification alerts being triggered. This enhancement would ensure clients are automatically notified before their scheduled reports expire, eliminating the need for manual tracking. Original sender: DEEPESH LAKHERA ([email protected]) Ticket ID: 5001639
Feature Request
4 months ago
Reports: Option to add conversion event names in downloaded reports
Use case: Most non-ecommerce customers have more than one conversion event with some only being limited to lead generation while others related to revenue. It becomes hard to derive business value when there is no way to understand which campaigns were executed for goal #1 and which campaigns contributed to goal #2. Solution: adding the option to download reports with conversion goals will allow customers to easily identify each conversion goal and derive business value. PS - can be an additional parameter which is not part of the default reporting structure.
Feature Request
8 months ago
Reporting
Reports: Option to add conversion event names in downloaded reports
Use case: Most non-ecommerce customers have more than one conversion event with some only being limited to lead generation while others related to revenue. It becomes hard to derive business value when there is no way to understand which campaigns were executed for goal #1 and which campaigns contributed to goal #2. Solution: adding the option to download reports with conversion goals will allow customers to easily identify each conversion goal and derive business value. PS - can be an additional parameter which is not part of the default reporting structure.
Feature Request
8 months ago
Reporting
Downloaded reports to include customized attributes
When I request to download report or contact, the customized attribute I selected is not included. Please include it in.
Feature Request
12 months ago
Downloaded reports to include customized attributes
When I request to download report or contact, the customized attribute I selected is not included. Please include it in.
Feature Request
12 months ago
In Review
Request for Discussion β Multi-Panel with single Website Integration Requirement for BAGIC
Hi Team, I would like to bring to your attention that the current limitation around supporting multiple panel integrations on a single domain is creating a blocker for our expansion with BAGIC. Although we have suggested an alternative approach using API Activity, it does not fully meet the customer's requirements, and they are unable to proceed with this workaround. Request your support in assessing if any feasible solution or enhancement can be implemented to address this need, as it is critical for advancing our engagement with the customer. We have received a request from the customer regarding the setup of Acquisition, Cross-Sell, and Renewal campaigns across different panels, as these functions are managed by separate teams within BAGIC. However, the customer operates through a single website/domain. To support this, we will need to explore the feasibility of integrating the same website with multiple panels for event tracking and channel execution. Submitted by: DEEPESH LAKHERA ([email protected])
Feature Request
6 months ago
In Review
Request for Discussion β Multi-Panel with single Website Integration Requirement for BAGIC
Hi Team, I would like to bring to your attention that the current limitation around supporting multiple panel integrations on a single domain is creating a blocker for our expansion with BAGIC. Although we have suggested an alternative approach using API Activity, it does not fully meet the customer's requirements, and they are unable to proceed with this workaround. Request your support in assessing if any feasible solution or enhancement can be implemented to address this need, as it is critical for advancing our engagement with the customer. We have received a request from the customer regarding the setup of Acquisition, Cross-Sell, and Renewal campaigns across different panels, as these functions are managed by separate teams within BAGIC. However, the customer operates through a single website/domain. To support this, we will need to explore the feasibility of integrating the same website with multiple panels for event tracking and channel execution. Submitted by: DEEPESH LAKHERA ([email protected])
Feature Request
6 months ago
In Review
Re: Critical Customer Feedback: Reachability Conditions in Segmentation
Got it Anand, i agree with your thoughts Let me discuss with team and come back with plan to handle this better. **Original Feedback Context:** Sharing critical feedback by Buser wrt Channel Reachable option in Segmentation - A major CE customer from LATAM ($6.34K MRR). **Issue:** The customer - Julia wanted to understand the overall non-reachable contacts (across channels) from her CE platform for which she created a segment with specific conditions. However, the sample preview of users shown below the segment count had records with Email and Mobile present, which was unexpected. This is primarily because even the blacklisted users are shown when we use "Does Not Exist" operator to check reachability (for email). **Suggestion:** Ideally, if the operator says "Does Not Exist" - We should not be grouping the blacklisted contacts under the segment. OR, the operator name should be changed as "Not Reachable" for "Does Not Exist" and "Reachable" for "Exist". **Reason:** When we say "Does Not Exist" - It has a general meaning that value is not present for the attribute/channel in question. It is misleading for the marketer to see values against Email and Mobile when they use "Does Not Exist" condition for validating non-reachability. **Sender:** DEEPESH LAKHERA **Original Reporter:** Anand R
Feature Request
9 months ago
Segmentation
In Review
Re: Critical Customer Feedback: Reachability Conditions in Segmentation
Got it Anand, i agree with your thoughts Let me discuss with team and come back with plan to handle this better. **Original Feedback Context:** Sharing critical feedback by Buser wrt Channel Reachable option in Segmentation - A major CE customer from LATAM ($6.34K MRR). **Issue:** The customer - Julia wanted to understand the overall non-reachable contacts (across channels) from her CE platform for which she created a segment with specific conditions. However, the sample preview of users shown below the segment count had records with Email and Mobile present, which was unexpected. This is primarily because even the blacklisted users are shown when we use "Does Not Exist" operator to check reachability (for email). **Suggestion:** Ideally, if the operator says "Does Not Exist" - We should not be grouping the blacklisted contacts under the segment. OR, the operator name should be changed as "Not Reachable" for "Does Not Exist" and "Reachable" for "Exist". **Reason:** When we say "Does Not Exist" - It has a general meaning that value is not present for the attribute/channel in question. It is misleading for the marketer to see values against Email and Mobile when they use "Does Not Exist" condition for validating non-reachability. **Sender:** DEEPESH LAKHERA **Original Reporter:** Anand R
Feature Request
9 months ago
Segmentation
In Review
Re: FW: Approval - AMP emails
Hi Tanvi It's not with me, but I have the context what customers is asking is enhancement in AMP editor to have option to restrict the user for showing AMP form again if they have already filled form or taken action such as rating inputs. I would cross check with noyonika and come back if we have this in AMP editor enhancement items list **Thanks & Regards Deepesh Lakhera** AVP - Product Ops **M:** +919910756389 [**netcorecloud.com**](https://netcorecloud.com/?utm_source=Email&utm_medium=Email-Signature) **Email Details:** - From: DEEPESH LAKHERA ([email protected]) - Sender: [email protected] - Subject: Re: FW: Approval - AMP emails
Feature Request
9 months ago
In Review
Re: FW: Approval - AMP emails
Hi Tanvi It's not with me, but I have the context what customers is asking is enhancement in AMP editor to have option to restrict the user for showing AMP form again if they have already filled form or taken action such as rating inputs. I would cross check with noyonika and come back if we have this in AMP editor enhancement items list **Thanks & Regards Deepesh Lakhera** AVP - Product Ops **M:** +919910756389 [**netcorecloud.com**](https://netcorecloud.com/?utm_source=Email&utm_medium=Email-Signature) **Email Details:** - From: DEEPESH LAKHERA ([email protected]) - Sender: [email protected] - Subject: Re: FW: Approval - AMP emails
Feature Request
9 months ago
Ability to Track Unique Conversions in the Journeys
Problem Statement: Currently, Netcore CE reports the total number of conversions within a journey without distinguishing between unique users and multiple conversions by the same user. This leads to inflated metrics, making it difficult for clients to assess the true effectiveness of their journeys. As a result, performance reports may not accurately reflect user-level impact or enable realistic ROI evaluation. Use Case: Introducing a unique conversion count would allow clients to measure how many distinct users successfully completed a journey. By eliminating duplicate conversions, this enhancement would offer a more accurate view of campaign performance. It is especially critical for precise attribution, and seamless integration with external analytics and CRM platforms that rely on user-level data.
Feature Request
about 1 year ago
Ability to Track Unique Conversions in the Journeys
Problem Statement: Currently, Netcore CE reports the total number of conversions within a journey without distinguishing between unique users and multiple conversions by the same user. This leads to inflated metrics, making it difficult for clients to assess the true effectiveness of their journeys. As a result, performance reports may not accurately reflect user-level impact or enable realistic ROI evaluation. Use Case: Introducing a unique conversion count would allow clients to measure how many distinct users successfully completed a journey. By eliminating duplicate conversions, this enhancement would offer a more accurate view of campaign performance. It is especially critical for precise attribution, and seamless integration with external analytics and CRM platforms that rely on user-level data.
Feature Request
about 1 year ago
Similar to how we have Sync API for "Add Contact" API, we need for Update contact API as well.
Similar to how we have Sync API for "Add Contact" API, we need for Update contact API as well. If not, we need a single API which can be used for both Add contact & Update contact, but a Sync API which will validate and give success response only if contact is uploaded in the panel. Clients requested: Shriram Finance, Navia Tradeplus
Feature Request
about 1 year ago
API
Similar to how we have Sync API for "Add Contact" API, we need for Update contact API as well.
Similar to how we have Sync API for "Add Contact" API, we need for Update contact API as well. If not, we need a single API which can be used for both Add contact & Update contact, but a Sync API which will validate and give success response only if contact is uploaded in the panel. Clients requested: Shriram Finance, Navia Tradeplus
Feature Request
about 1 year ago
API
In Review
Request to remove non-exist features under roles
Hi team, There are several features listed below that are part of Roles but does not exist when we open the feature. Hence, the Landbank team has requested to remove the features that are not available at the time for audit purpose. I have attached screenshot of Settings tab for your reference. a. Raman - There is no Raman Module within the Dashboard tab, kindly rename this to co-marketer b. Facebook - Facebook is in the access rights but it is not in the Settings Tab. c. Twitter - Twitter is in the access rights but it is not in the Settings Tab. d. Subscribe form - This is in the access rights but it is not in the Settings Tab. e. UDT β This is in the access rights but not in the Audience & Segmentation Tab. f. Paid Retargeting - This is in the access rights but it is not in the Profile (Account Configuration) Tab g. Custom Activity- Kindly change the name to events under settings tab. Regards, Mili Submitted by: Mili Kanoo ([email protected])
Feature Request
5 months ago
In Review
Request to remove non-exist features under roles
Hi team, There are several features listed below that are part of Roles but does not exist when we open the feature. Hence, the Landbank team has requested to remove the features that are not available at the time for audit purpose. I have attached screenshot of Settings tab for your reference. a. Raman - There is no Raman Module within the Dashboard tab, kindly rename this to co-marketer b. Facebook - Facebook is in the access rights but it is not in the Settings Tab. c. Twitter - Twitter is in the access rights but it is not in the Settings Tab. d. Subscribe form - This is in the access rights but it is not in the Settings Tab. e. UDT β This is in the access rights but not in the Audience & Segmentation Tab. f. Paid Retargeting - This is in the access rights but it is not in the Profile (Account Configuration) Tab g. Custom Activity- Kindly change the name to events under settings tab. Regards, Mili Submitted by: Mili Kanoo ([email protected])
Feature Request
5 months ago
In Review
Feature Request | Download Scheduled Reports by Campaign Tag
Hello Team, Client: **starmediasmt** The client has raised a feature request related to **scheduled campaign reporting**. Currently, when a scheduled report is configured, the report gets extracted for **all campaigns**. However, the client runs a **daily newsletter campaign** that is consistently tagged, and they would like the ability to **download scheduled reports filtered by a specific campaign tag**. At present, the reporting flow does not allow report extraction at a **tag level**, which makes it difficult for them to track performance of their daily newsletter independently. **Proposed enhancement:** Enable scheduled report downloads with the option to **filter campaigns by tag**, allowing clients to receive focused reports for recurring or always-on campaigns. This enhancement will significantly improve reporting flexibility for clients running high-frequency or always-on campaigns. Let us know if you need any additional details from our end. **Submitted by:** Meet Moonver ([email protected]) **Customer Success Manager**
Feature Request
5 months ago
In Review
Feature Request | Download Scheduled Reports by Campaign Tag
Hello Team, Client: **starmediasmt** The client has raised a feature request related to **scheduled campaign reporting**. Currently, when a scheduled report is configured, the report gets extracted for **all campaigns**. However, the client runs a **daily newsletter campaign** that is consistently tagged, and they would like the ability to **download scheduled reports filtered by a specific campaign tag**. At present, the reporting flow does not allow report extraction at a **tag level**, which makes it difficult for them to track performance of their daily newsletter independently. **Proposed enhancement:** Enable scheduled report downloads with the option to **filter campaigns by tag**, allowing clients to receive focused reports for recurring or always-on campaigns. This enhancement will significantly improve reporting flexibility for clients running high-frequency or always-on campaigns. Let us know if you need any additional details from our end. **Submitted by:** Meet Moonver ([email protected]) **Customer Success Manager**
Feature Request
5 months ago
In Review
Feature Request β Combined Delivery Time and Weekday Controls for Campaign Scheduling
Hi team, I would like to raise a feature request based on recent feedback from our client **Evana (Jobint)**. Evana attempted to create a campaign using the platform's delivery controls to avoid sending emails during undesired hours and non-business days of the week. The recommendation provided was to use the DND settings to ensure messages are delivered only within the allowed hours. However, the current DND configuration does not support controlling or restricting the specific **days** on which emails can be sent. To address this gap, we would like to request a new feature that enables users to configure **both** conditions simultaneously: 1. **Allowed sending hours**, and 2. **Allowed sending days (e.g., weekdays only)**. This enhancement would give customers more granular control over delivery windows and ensure better alignment with their business rules and communication policies. Please let me know if any additional details are needed to proceed with the evaluation. Thank you! **RogΓ©rio Rocha** Head of Customer Success LATAM [NetcoreCloud](https://netcorecloud.com/) 5511980130542
Feature Request
6 months ago
In Review
Feature Request β Combined Delivery Time and Weekday Controls for Campaign Scheduling
Hi team, I would like to raise a feature request based on recent feedback from our client **Evana (Jobint)**. Evana attempted to create a campaign using the platform's delivery controls to avoid sending emails during undesired hours and non-business days of the week. The recommendation provided was to use the DND settings to ensure messages are delivered only within the allowed hours. However, the current DND configuration does not support controlling or restricting the specific **days** on which emails can be sent. To address this gap, we would like to request a new feature that enables users to configure **both** conditions simultaneously: 1. **Allowed sending hours**, and 2. **Allowed sending days (e.g., weekdays only)**. This enhancement would give customers more granular control over delivery windows and ensure better alignment with their business rules and communication policies. Please let me know if any additional details are needed to proceed with the evaluation. Thank you! **RogΓ©rio Rocha** Head of Customer Success LATAM [NetcoreCloud](https://netcorecloud.com/) 5511980130542
Feature Request
6 months ago
Addition of New AMP Layouts in DIY Editor
Requested Feature: Enable a wider range of pre-built AMP templets within the UC editor for faster and more flexible campaign creation to be in phase with market innovations Use Case: Currently, users have limited options when designing AMP emails using the UC editor, which restricts creativity and slows down execution. Introducing a broader library of AMP componentsβsuch as puzzles, product grids, quizzes, interactive forms βwould allow marketers to create engaging and dynamic emails without depending on developer support or custom HTML.
Feature Request
about 1 year ago
Unified Content Editor
Addition of New AMP Layouts in DIY Editor
Requested Feature: Enable a wider range of pre-built AMP templets within the UC editor for faster and more flexible campaign creation to be in phase with market innovations Use Case: Currently, users have limited options when designing AMP emails using the UC editor, which restricts creativity and slows down execution. Introducing a broader library of AMP componentsβsuch as puzzles, product grids, quizzes, interactive forms βwould allow marketers to create engaging and dynamic emails without depending on developer support or custom HTML.
Feature Request
about 1 year ago
Unified Content Editor
In Review
UXD - We are not getting activate option to test the AWS S3 integration.
Email from: DEEPESH LAKHERA Issue Description: We are not getting activate option to test the AWS S3 integration. Details from the email thread: - Customer is following the documentation: https://cedocs.netcorecloud.com/docs/integrate-netcore-in-amazon-s3 - They have given permission to ARN given in sample for the mentioned bucket - The activate option is missing from the interface - This is blocking their S3 integration testing - Multiple team members are involved including Helpdesk, DevOps, and Customer Success teams - This appears to be related to Tata 1MG x Netcore panel migration project Requested Action: Please check if there are any permissions pending or anything missing that would prevent the activate option from appearing in the AWS S3 integration interface.
Feature Request
8 months ago
In Review
UXD - We are not getting activate option to test the AWS S3 integration.
Email from: DEEPESH LAKHERA Issue Description: We are not getting activate option to test the AWS S3 integration. Details from the email thread: - Customer is following the documentation: https://cedocs.netcorecloud.com/docs/integrate-netcore-in-amazon-s3 - They have given permission to ARN given in sample for the mentioned bucket - The activate option is missing from the interface - This is blocking their S3 integration testing - Multiple team members are involved including Helpdesk, DevOps, and Customer Success teams - This appears to be related to Tata 1MG x Netcore panel migration project Requested Action: Please check if there are any permissions pending or anything missing that would prevent the activate option from appearing in the AWS S3 integration interface.
Feature Request
8 months ago