June 30th, 2021

Smartech is now a Customer Engagement & Experience Platform!

We're excited to introduce you to our brand-new Customer Engagement and Experience Platform

which is designed to increase user productivity, simplify platform administration, and ensure a consistent user experience across the panel.

We've redesigned the platform's appearance and feel with new fonts, icons, and styles. These new styles are not only appealing to the eye but are also designed to be consistent throughout the panel, making new information architecture and navigation of the CEE easier and more efficient.
We've introduced a unified creation where you can engage with your users, analyze user behavior, create templates, and audiences by simply clicking the CREATE action button.
Raman, our AI-driven marketing expert, will help you in improving your key KPIs.
Stay up to date on all of our latest releases, enhancements, and bug fixes by visiting the What's New part of the panel.
Switch Account functionality allows you to switch between accounts with ease without logging out.
AI-powered Dashboards to give you a quick overview of the statistics of the campaigns you've sent through the panel using various channels.
Unified campaign listing provides an omnichannel experience by allowing users to access all campaigns in one place.
With new capabilities including preferred channels, control groups, and business triggers, you can now set conversion and revenue targets with User Journeys, making them more powerful than ever.

Are you as excited as we are? here is a sneak peek!

Here is the detailed walkthru video of the upgraded CEE 2.0

Want to know how to toggle between CEE 1.0 and CEE 2.0 -

Email 2.0 Campaign walkthru on IA 2.0

Need more info or have feedback for CEE 2.0 - Please talk to us at [email protected]