August 8th, 2023
This update aims to improve usability, consistency, and efficient campaign management across all channels.
As a campaign manager, you now have the flexibility to edit any and all details of your draft campaigns. This includes modifications to setup details, advanced settings, audience parameters, content elements, frequency capping, and schedule specifics. With this enhancement, you can refine your campaigns without the need to create entirely new drafts.
To maintain content and setup consistency across your user base, editing running campaigns is restricted. This ensures that the campaign's integrity remains intact while it is active and being delivered.
Scheduled campaigns cannot be altered once they are set for launch. This safeguard prevents the unintended publishing of campaigns with ongoing edits. However, you still have the option to suspend, duplicate, and send these campaigns as intended.
The edit option is hidden for all channels. These campaigns can however be duplicated as drafts.
For campaigns that encountered failures, marketers can now duplicate these campaigns as drafts.
Campaigns that were manually or systemically suspended can be edited (Except Email Split, AB campaigns). You have the authority to make changes to campaign setup, audience targeting, content elements, schedule settings, and even re-queue the campaign for delivery.