February 5th, 2025

New Feature

Boost Security with Two-Factor Authentication (2FA)

Hi There,

We are excited to announce the availability of Two-Factor Authentication (2FA) for enhanced account security on the Netcore CE platform. This additional layer of security helps protect your account and sensitive data by requiring two forms of identification during login.

What is 2FA?

Two-factor authentication strengthens your account security by requiring:

  1. Your username and password

  2. A code generated by an authenticator app (e.g., Google Authenticator, Microsoft Authenticator)

    This ensures that your account remains secure even if your password is compromised.

2FA Methods Available:

  • Via App Code-Based Authentication: Use an authenticator app like Google Authenticator or Microsoft Authenticator to generate a secure OTP. (Recommended for enhanced security)

  • Via Email OTP Authentication: Receive a one-time password at your registered email address.

  • Backup Codes: A set of 10 single-use codes for emergency login scenarios.

Setting Up 2FA

  • For Admin Users: The CE panel admin must log in and configure 2FA methods in the Account Configuration section.

  • For Non-Admin Users: After logging in to a 2FA-enabled panel, follow the on-screen instructions to set up app-based authentication or email OTP authentication.

For detailed step-by-step instructions, refer to our 2FA Setup Guide.

Why Enable 2FA?

Enabling 2FA secures your account and ensures uninterrupted access to your marketing automation platform. With this feature, we’re committed to helping you protect sensitive information and maintain operational integrity.

Still Need Help?

If you have any questions or need assistance during this transition, please contact our support team at [email protected]. Or visit 2FA Setup Guide

We appreciate your continued partnership and look forward to serving you even better in the future.