June 20th, 2023

DND (Do Not Disturb) in Journeys

We are excited to introduce the DND (Do Not Disturb) feature in Journeys

giving end-users greater control over their notifications and messages. With DND, users can set up specific hours when they prefer not to receive communications.

Key Features:

  • Set up DND hours to control when you receive notifications and messages.
  • Choose between a time range or specific days of the week for DND.
  • Enable DND for all journeys or only for newer journeys.

How to Set Up DND Hours:

  1. Log in to your account and go to the Account configuration page in your profile.
  2. Search for the "DND (Do Not Disturb)" option.
  3. Configure your preferred DND hours by setting a time range or selecting specific days of the week.
  4. Save the changes.

How to Enable DND in Journeys:

  1. Go to the Journeys page and select the journey you want to enable DND for.
  2. Click on the "Journey Settings" tab.
  3. Scroll down to the DND section and toggle the switch to enable DND for the journey.
  4. Save the changes.

For detailed instructions and more information on DND in Journeys, please visit the following link:

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