We’re excited to announce enhancements to Send Time Optimization (STO) with newly added support for the WhatsApp channel, expanding on our existing capabilities for Email and App Push Notification (APN). These improvements enable better targeting across revenue-critical channels and empower marketers with more precise control.What’s New<ul><li>WhatsApp Channel Support: STO is now available for WhatsApp campaigns, in addition to Email and APN.</li><li>Revamped Models for Email &amp; APN: We’ve enhanced our STO engine for Email and APN to deliver more accurate predictions and improved results.</li><li>Smart Timing: Messages are sent during each user’s highest engagement window within a 24-hour period, increasing opens and conversions.</li><li>Predictability-Based Segmentation: Segment users into predictable and unpredictable groups using time bucket analysis to design more effective journeys.</li></ul>To learn more, refer to our <a target="_blank" rel="noopener noreferrer" class="c-link link" href="https://cedocs.netcorecloud.com/docs/send-time-optimisation-sto">STO documentation</a>

Enhanced STO Support for WhatsApp

Help Center

New Features

Enhancements

Security Updates

Performance Improvements

WhatsApp

New Feature

Enhancement

Coming Soon

Improvement

netcorecloud

In Review

Planned

In Progress

Released

Not Considered

Backlog

Dashboards

Campaign

Journey

Segmentation

Reporting

Analytics

Integrations

AI / ML

User Management

Content Management

Event Management

Billing

Q3 2025-26 Roadmap Items List

Tell us how we could make the product more useful for you.

Give us feedback

Hey {name|there}! 👋

Netcore CE

Enhanced STO Support for WhatsApp