December 16th, 2022
We wanted to let you know that we have recently updated our data retention policy.
In line with our commitment to improving the data processing speed and overall platform performance, we have identified that lists and segments that haven't been used in campaigns, journeys, segmentation, analysis, etc. for 60 consecutive days are unlikely to be used in the future. As a result, we are now purging these inactive lists and segments to improve the efficiency of your marketing efforts and the overall performance of our platform.
In our test environment, we have seen significant performance gains as a result of purging these inactive lists and segments. We believe that this change will allow you to focus on the most active and engaged users, and will ultimately help improve the success of your campaigns.
In the future, if you want to continue to target the same inactive audience, you can always add a new list or create a segment.
Starting 15th January 2023, we will start purging of inactive lists and segments.
If you have any questions or concerns about this change, please don't hesitate to contact us at [email protected]
Read More – https://cedocs.netcorecloud.com/docs/policy
Thank you for your cooperation and understanding.
Sincerely,
Netcore Cloud