March 21st, 2022
You can now create a segment of users who performed any activity (Email/SMS/App push/Web push) across all of your journeys & all nodes within those journeys - not just one journey!
Say you use journeys almost as much as broadcasts & send the majority of campaigns via journeys.
Previous behavior - You could create a segment for say "active email openers" only across one of your journeys.
We have resolved this pain point. So you can create a segment for "active email openers across any trigger" - and get a complete understanding from the created segment.
Note that this feature is available only for Segment 2.0 users. Kindly contact your account manager for enabling the same.
