July 24th, 2023
SMS undelivered in Segmentation
With the "SMS Undelivered" condition
you can now effortlessly segment your user base based on the undelivered SMS event.
Key Benefits
- Segment users who experienced SMS delivery issues for targeted follow-up.
- Understand the scope of undelivered SMS messages across your campaigns & journeys.
- Optimize communication strategies and improve SMS delivery rates.
- SMS - Did not do - Delivered: This condition when added with an SMS sent with an AND clause will fetch users who got the SMS undelivered across selected campaigns/journeys in the time duration.
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