June 20th, 2023

WhatsApp Segmentation is being fixed.

We are aware of an issue with WhatsApp Segmentation that affects the accuracy of the sent count metric. We are working hard to resolve this issue as soon as possible and expect to have it fixed within a week. Please note that this issue does not impact the data quality of other reporting features in campaigns and journeys. We will keep you updated on our progress and apologize for any inconvenience this may cause you. Thank you for your patience and understanding.