March 21st, 2022

Segment over "Any Trigger"

Hi !

You can now create a segment of users who performed any activity (Email/SMS/App push/Web push) across all of your journeys & all nodes within those journeys - not just one journey!

Say you use journeys almost as much as broadcasts & send the majority of campaigns via journeys.

Previous behavior - You could create a segment for say "active email openers" only across one of your journeys.

We have resolved this pain point. So you can create a segment for "active email openers across any trigger" - and get a complete understanding from the created segment.

Note that this feature is available only for Segment 2.0 users. Kindly contact your account manager for enabling the same.

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