August 4th, 2025

Enhancements

Customization of Collapsed State & Dynamic Previews for App Push Notification Templates

We’re excited to announce a major upgrade to our Custom Push Notification Templates — both collapsed and expanded states are now customizable for Android, with real-time dynamic previews available directly in the CE panel!

What’s New?

  • Customize the collapsed state with different rich media for Android

  • Dynamic previews help visualize push notifications before sending

  • Media URL personalization now supported in the collapsed view

Templates Supporting Collapsed State Customization:

  • Edge-to-Edge: Full-width image template with high visual impact

  • Carousel: Swipeable multi-image layout for showcasing multiple items with transition effects

  • Overlay on Image: Background image with text layered on top for a visually immersive layout.

Works With:

  • Broadcast Push Campaigns

  • Journey Push

  • A/B, Split, and Multi-message

  • STO & Scheduled Local Push

  • Test Campaigns

Preview It All:

  • Real-time preview of both collapsed & expanded views for all templates across iOS & Android

  • Platform-specific behavior smartly handled in UI

  • Tooltips guide users when customization isn’t available

Note:

  • Requires SmartPush Android SDK upgrade to v3.5.8 for collapsed state rendering