November 12th, 2025

New Features

WhatsApp

Infobip Integration for WhatsApp Journeys

We are excited to announce Infobip as a new WhatsApp Business Service Provider (BSP) integration in Netcore CE. This makes it easier for marketers to deliver personalized, automated WhatsApp messages directly from Journeys.With this integration, you can now:

  • Send WhatsApp messages via Infobip within Journey automations.

  • Use pre-approved Infobip templates.

  • Track message delivery and performance metrics.

  • Personalize messages with dynamic fields.

Note:

  • Click tracking for Quick Reply and Call to Phone buttons is currently not supported.

For setup steps and best practices, read the full documentation.