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What's New

Follow new updates and improvements to Netcore CE.

Build and Test App Push Notifications Without Leaving Your Journey

Designing multi-step customer journeys requires absolute focus. To speed up your setup, we have brought full template control directly into your App Push (APN) step, matching the exact, seamless workflow you already use for building Email actions. No more bouncing between tabs, navigating menus, or losing your place just to create or fix a notification.

What’s New

  • Create a brand-new push notification or tweak an existing one directly from the journey map, with Instant Creation and On-the-Fly Editing, letting you update the master copy or safely duplicate it so you don't disrupt other active campaigns.

  • Get Instant, Live Previews to see exactly how your text, images, and deep links will look on user devices before your journey goes live—no guessing required.

  • Blast a quick test notification to your test profiles directly from the node you are editing, giving you Fail-Safe Testing in Seconds, and validate your personalization tags and logic on a real device instantly.

Why It Matters

By unifying your design, editing, and testing inside a single workspace, you eliminate configuration errors and launch automated campaigns significantly faster. It’s a familiar, frictionless setup that gets your ideas live in minutes, not hours.

Refer to Documentation

Immediate Action Required: PE-TM Chain Binding on DLT as per TRAI Mandate for SMS

As of 1st December 2024

all Principal Entities (PEs) must comply with the TRAI mandate to disclose the entire chain through which SMS communications are routed, including all Registered Telemarketers (RTMs) involved. Failure to meet this requirement may result in complete SMS delivery failures starting from this date.

Action Required by Principal Entities:

  1. Log in to your respective DLT portal.

  2. Select "Chain" on the dashboard (similar options are available with each operator).

  3. Enter "Netcore Cloud" as the Telemarketer with TM ID 1502444440000011444 and submit the request.

  4. Approval by Netcore: Netcore Cloud, as the designated Telemarketer (DF-Delivery Function), will review and approve your request.

  5. Final Confirmation: After Netcore’s approval, please log in again to your DLT portal as the Principal Entity (PE) to provide final confirmation and complete the PE-TM chain binding.

This update is mandatory starting 1st December 2024.

For more detailed guidance, please click below to download the User Manuals.

User Manual

For any further clarification, please feel free to contact us at [email protected]

Coming Soon

Amazon S3 Integration (Reports Export Only)

Overview:

We're excited to announce the release of Amazon S3 integration for reports export. Simply configure your S3 bucket details within the Netcore CE panel, and you are ready to automate the export of campaign, journey, and on-site messaging reports directly to the designated S3 bucket. This integration eliminates the need for manual setup of Amazon S3 via PS.

Key Features:

  • Effortless Report Export: Automate report delivery to your S3 bucket, eliminating manual downloads and saving valuable time.
  • Enhanced Analytics Capabilities: Leverage your existing data analysis tools by storing reports in your S3 bucket. Utilize powerful analytics platforms like Amazon Athena or integrate with your data lake for comprehensive analysis.
  • Scalability and Security: Benefit from S3's unmatched scalability and robust security features to ensure your reports are stored securely and can grow with your data needs.

Benefits:

  • Streamline your workflow with automated report delivery.
  • Unlock the full potential of your existing data analysis tools.
  • Gain deeper customer insights through analysis of comprehensive data in your S3 bucket.
  • Make data-driven decisions with customizable dashboards built from your S3 data.

Use Cases (for this initial release of reports export):

  • Analyze campaign performance alongside website traffic data stored in your S3 bucket.
  • Gain insights into customer journeys by combining journey data with product purchase data stored in your S3 bucket.
  • Develop custom reporting dashboards directly from your S3 data for data-driven decision making.

For more information:

Earlier updates